All items may be returned within 30 days of delivery. To return an item, please contact TradeHut customer support through product history “support”. Please note that we don’t cover return shipping costs at this time. For more information, please review our “Return Policy”. Please note, you can’t get a full refund if you want to return an item simply because your changed your mind
In the case of ordering the wrong item you will need to let us know ASAP through our contact form. We try and get our online orders on the courier as quickly as possible, if your parcel has already been processed and is on the courier you will need to either take a proof of purchase for an exchange or courier it back to us.
We do not collect any payment for customs or any other fees, and cannot reimburse any extra charges. For items dispatched directly from our oversea warehouse, there may be a custom charge for values over $60. We recommend that you contact your local customs office if you have any doubts or questions about whether or not your item will be permitted into the country.
For assistance, please contact our Customer Support team in your Order History and click “Support” for the order you need assistance with.
Please read our Shipping & Delivery page for information
