Size:Little fairy length x width about 44 x 33cm star length x width about 1.8-7cm round diameter about 2cm error about 1cm
Conversion:1inch=2.54cm, 1cm=0.393inches Warm Tip :Please be reminded that due lighting effects, monitor’s brightness/contrast settings etc, there could be some slight differences in the colour tone of the website’s photo and the actual item. Item Measure by hand, it could be 1cm different,your kind understanding will be much appreciated.
1) We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
2) Payment must be made within 3 days of order.
3) If you can’t checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed with in 3 days.
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO) 2. Orders processed timely after the payment verification. 3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address. 4. The images shown are not the actual item and are for your reference only. 5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season. 6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! 7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
1. Please contact us if you don’t receive your package exceeded 45 business days excludes weekends and holidays. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
2. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season
1. 12 months Manufacturer’slimited Warranty for defective items (excluding items damaged and misused after receipt). Accessories come with a 3 month warranty.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.You agree to all of the above-listed policies upon ordering on !
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. It is impossible to address issues if we do not know about them!
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Shipping & Delivery
Shipping from New Zealand Warehouse: Auckland: 1-3 Working days
North Island: 1-3 Working days
South Island: 1-3 Working days
Shipping from Oversea Warehouse:
NZ National-Wide: 9-16 Working days
( Guarantee money back if parcel not receive in 40 days )
SHIPPING TO OVER 200 COUNTRIES We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
CUSTOMS We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
TRACKING INFORMATION You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Lost or stolen items: Cool Trends is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier based on the information provided to you on our Track Your Order Page. If you have any further questions on how to do this please reach out to our customer support team at helpdesk@tvadsshop.com
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